REGISTRATION MODIFICATION policy
All registration modification requests must be sent by email to the following address: inscriptions@utchicchocs.com
In order to ensure optimal follow-up of the all inquiries, no requests made via our social media platforms will be processed.
1
RACE MODIFICATION
All requests to change distances must be submitted through your account on the SportChrono registration platform at least 10 days before the event.
Fees (taxes included):
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Shorter distance: $15
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Longer distance: difference in registration fees between the two distances + $10
Important: Distance changes are only possible if spots are still available for the requested event.
2
BIB TRANSFER
All change requests must be submitted through your account on the SportChrono registration platform at least 10 days before the event.
Fees (taxes included): $15
Please note that the new participant may change distances if spots are still available for the desired event. To do so, please refer to the distance change procedure. Additional fees apply.
3
REFUND
To obtain a refund, please send an email to inscriptions@utchicchocs.com with the following informations:
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Full name
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Transaction number (registration confirmation email)
Please note that SportChrono platform fees, credit card fees and associated taxes are not refundable.
4
REGISTRATION DEFERRAL
No registration will be deferred to the next edition.
5
CANCELLATION
In the event of the cancellation of the entire event seven (7) days or more prior to the start date, the participant may request a refund within ten (10) days of the cancellation announcement.
Participants will have 3 options:
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Donate the value of their registration: 100%, 75%, 50% or 25%.
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Obtain a 100% refund. Please note that platform fees, credit card fees and associated taxes will not be refunded.
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Postpone their registration to the next edition.
If the event is cancelled after it has begun, no refund will be made.